27th August 2025
At Lotus Home Care, we’re proud to be one of the leading providers of domiciliary care in Yorkshire and the Humber, offering reliable and compassionate support to people who want to continue living independently at home.
We know that choosing a home care provider is a big decision, which is why hearing directly from clients and their families can make all the difference. Their feedback highlights the quality of our care, the dedication of our carers, and the peace of mind we bring to loved ones.
Here are just a few recent reviews from families who have chosen Lotus Home Care:
Review from A R (Client) assisted by family/friend published on 27 August 2025
Submitted via Postal Card •
The service provided by the carers is excellent, they are kind, friendly and very professional. During the extremely cold weather early in the year, one lady walked more than a mile to reach me when her car was stuck in snow. However the management of their time is less satisfactory with the times they are allocated to arrive varying by as much as 90 minutes from the arranged time, particularly in the evening visit. The carers themselves are brilliant.
Very pleased with all the carers that look after my mum they know exactly what is needed they explain what they are doing as they go along.
Review from Allan K (Client) published on 24 July 2025
Submitted via Website •
Overall Experience Overall Experience4.0 out of 5
All carers are polite, helpful kind to me and my wife the majority of carers understand my needs and always have time for me, they are well dressed wearing protective clothing at all times. The few minutes chat is always welcome as is the help given to start the day.
These testimonials reflect our values: providing person-centred home care services that focus on dignity, respect, and genuine human connection. Whether it’s personal care, companionship, or medication support, our carers are here to make life safer, easier, and more enjoyable for the people we support.
You can read more reviews and ratings on our official profile at homecare.co.uk, the UK’s leading independent home care review site.
If you’re looking for trusted home care in Yorkshire & Humber for yourself or a loved one, please get in touch with our friendly team to see how we can help.
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