News

We are excited to congratulate Rebecca Northgraves on completing her Mental Health First Aid (MHFA) course. She now joins Melanie Ireland as one of our qualified Mental Health First Aiders, giving our team two dedicated colleagues who can support staff wellbeing.

Why Mental Health First Aid Matters

Just as physical first aid equips people to act quickly in a medical emergency, Mental Health First Aid empowers people to recognise early signs of poor mental health, offer reassurance, and guide someone towards the right professional help.

At Lotus Home Care, we believe that caring for others begins with caring for our own team. By training Mental Health First Aiders, we create an environment where:

• Staff know they have someone approachable and confidential to talk to.

• Concerns can be addressed early, preventing them from becoming bigger challenges.

• A culture of openness and wellbeing continues to grow across the organisation.

What This Means for Our Team

Rebecca and Melanie work together to support colleagues, listen without judgement, and signpost to further help when needed. Their combined presence strengthens our commitment to a workplace where wellbeing is a priority, not an afterthought.

Support for Our Staff

If you work with us and feel you need support, you can contact Rebecca or Melanie directly. They are here to listen without judgement, offer guidance, and signpost you to the right resources.

Support for Everyone

If you’re a reader outside of Lotus Home Care, or you prefer external help, these organisations can offer immediate support:

• Samaritans – Call 116 123 (free, 24/7).

• Mind – Visit www.mind.org.uk for advice and resources.

• NHS Every Mind Matters – www.nhs.uk/every-mind-matters.

We are proud of Rebecca for achieving her MHFA qualification. Together with Melanie, she strengthens our commitment to making mental health support a visible and accessible part of working life at Lotus Home Care.